"The accommodations, arrangements and services provided for the two Associated Press seminar groups were simply outstanding. They deserve far more acknowledgment than a check in the 'Excellent' box on your service evaluation sheet."

Barbara King Lord
Director of Editorial Training Associated Press

"You and everyone at the Chaparral Suites Resort, were so incredibly wonderful to the Frey Scientific group. I can't express enough how excellent the service was. How helpful and so very friendly everyone was to our group. The catering staff, sales, sports lounge, front desk, concierge staff, housekeeping, and maintenance too, did an outstanding job of making our stay a very relaxing, pleasant experience."

Kathy Gronquist
Administrative Assistant Sales Frey Scientific/Brodhead Garrett

"Thank you for your fantastic efforts in making our Windows 2000 Launch a success. We expected a crowd of 1,300 and your plans to accommodate our every need from banquets to parking. (to) unparalleled customer service. did not go unnoticed."

Janelle Alberts
Field Marketing Specialist Microsoft Corp.

"We are writing to you today to express our thanks for 'our best conference yet.' You are very fortunate to have such a wonderful staff, each of whom is customer centered. It is obvious that they have received training in this direction and that attitude is directly felt by the guest."

Anne C. White
Vice President Gift Planning and Donor Relations American Cancer Society